What does this warranty cover?

This warranty covers any defects or malfunctions in your new Big Grips product.

How long does the coverage last?

This warranty lasts for one year. Coverage terminates if you sell or otherwise transfer the product.

What will KEM Ventures, Inc. do?

KEM Ventures, Inc. will replace any defective or malfunctioning Big Grips product.

What does this warranty not cover?

Any problem that is caused by abuse, misuse, or an act of God (such as a flood) are not covered. Also, consequential and incidental damages are not recoverable under this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

How do you get service?

If something goes wrong with your Big Grips product, send it postage paid with a brief written description of the problem and proof of purchase to:

KEM Ventures, Inc.
C/O MSI Mailing Systems, Inc.
2431 Mercantile Dr., Suite A
Rancho Cordova, CA 95742

Phone: (888) 456-7047

Fax: (916) 244-9880

We will inspect your Big Grips product and contact you within 72 hours to give the results of our inspection.

There is no charge for inspection.

How does state law apply?

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.